What a brokerage on Noon gets

The funnel

One form, and it already knows things.

The same wizard whatever the product, asking only what the risk in front of it needs. A customer can finish it at eleven at night without a call, and the ones who wander off are followed up without anyone remembering to.

Three ways in, one wizard: Your own site, an embed on the page you already have, or a link you send. A quote link can carry the product, a name and a campaign tag, so the form opens half filled.
The home describes itself: Type an address and the dwelling step fills from public property records: construction, roof, year, a rebuild range. The customer confirms rather than guesses, and anything they touch is theirs from then on.
The car is identified once: A plate, or year, make, model and variant. It resolves to the vehicle id every insurer's own catalogue uses, so nobody re-picks the car per insurer.
The business is looked up: An ABN search fills the legal name and trading name, and the occupation maps to each insurer's own classification, so a bricklayer is a bricklayer everywhere.
Nobody loses a half-finished quote: Customers can email themselves a link to finish later, you can send one from the console, and a quote that has gone quiet for a day gets one reminder. One, not a sequence.
The duty notice is where it belongs: The right disclosure notice for the cover, shown at the right step and frozen into the policy record with the wording the customer actually saw.

The panel

Your agencies,
on your logins.

You enter an insurer login once. Where the insurer has an API we use it; where they don't, we drive their portal the way a broker would. The customer sees prices side by side either way.

One login per insurer, not per product: An agency that rates three products is one set of credentials. Stored encrypted, used only for you, and never for another brokerage.
The login is checked before it is trusted: We sign in and stop: nothing rated, nothing minted. The result sits on the record, and a login that has never been checked says so rather than failing at a customer's first quote.
It reads back who you are: Distribution codes, branch, what the agency is appointed for, how long the password has left. Things the insurer knows about you that no form asks for, so nothing is typed twice.
Appetite is answered before it is spent: A risk outside an insurer's known limits is declined here, with the reason, instead of spending a minute in their portal on a certain refusal.
A referral is still a quote: High-value risks that always go to an underwriter come back with a reference, and the price they email you is entered once and becomes an ordinary buyable quote.
A missing insurer is a conversation: The panel grows when a brokerage needs it to. If you write with someone who isn't here, that is a build, not a no.

Getting paid

The money lands
in your account.

Card, BPAY, bank transfer or monthly instalments, on your own facility, settled gross. We are not in the payment chain, and the paperwork a sale owes the customer issues itself.

Four ways to pay, each one a switch: Card, BPAY, bank transfer and monthly funding. Turn a rail off and checkout stops offering it; turn one on before it is wired and the screen tells you what is missing.
Card details never touch us: The card fields are the gateway's own, on your merchant facility. A payment is claimed before it is charged, so a lost answer is recovered rather than charged twice.
BPAY receipts itself: Every unpaid bill gets its own reference, and cleared payments are matched and marked paid without anyone reconciling a bank statement by eye.
Tax invoice and certificate at bind: Both issue in your name, with your colours and logo, and go out attached to the confirmation email. Re-issuable any time; the earlier version is kept.
The disclosure documents are pinned to the sale: The PDS the customer was actually shown, for the exact cover they bought, not whichever version is current when someone asks two years later.
Money moved by hand is still recorded: Refunds, endorsements and the insurer's final premium are entered as what is owed and then as what was paid, so nothing sits half closed.

The console

The screen your team opens in the morning.

Quotes, policies, renewals, claims, customers, documents and money in one place. The counts in the sidebar are the whole book, not the page you happen to be looking at.

A worklist, not a dashboard: One queue of things actually waiting on a person: quotes to place, policies to bind, claims to move, renewals coming due. When it says you are caught up, you are.
Renewals are worked, never automatic: Expiring terms are listed, re-quoted from the customer's own answers, and offered as either a renewal or a switch, said plainly to the customer when it is a different insurer.
Claims know what product they are on: A home claim asks about the peril and the damage; a motor claim asks which car and who was driving. Photos and PDFs attach, and the claimant can follow it in their own account.
Six reports and an honest funnel: Conversion is a cohort: of the quotes started this month, how many were bought. Not two unrelated totals divided by each other. Every report exports as CSV and every export is on the record.
Staff with real roles: Admin, broker and customer service, enforced route by route. People are invited by email and choose their own password, so nobody is ever handed one somebody else knows.
Your own bill, itemised: What you wrote, what it comes to, what you used and what it cost, on the same statement, before it is due.

Your brand

Nobody sees us.

Your logo, your colours, your words, your domain, your name on every document and every email. There is no "powered by" anywhere, because there is nowhere it would be true.

Your own domain, provisioned: Point your DNS at us and the certificate, funnel, customer panel and email come up behind your name, each one checked before it says done.
Edit your own copy and logo: The words on your funnel and the logo on your documents are yours to change, on a screen, without asking us.
Your customers get an account: Their policies, documents, claims and complaints in one place, under your brand, with sign-in codes by email or text and an authenticator if they want one.
An assistant that sounds like you: The chat on your site, in the funnel and in the panel answers from what you have told it about your brokerage, in general-advice terms, and hands over to a person when it should.
Your disclosure documents: Your FSG and your privacy policy, uploaded as your own PDFs and served on your own pages. We have no boilerplate of ours standing in for yours.
Every message is recorded: Emails and texts a customer was sent, whether each one went out, and the calls and conversations you log by hand. One history per customer.

Underneath

The parts you
only notice once.

A broking platform is trusted or it is useless. These are the things we would want to read about somebody else's.

You hold the AFSLNot our authorised rep

Another brokerage cannot see yoursEnforced by the database, on every query

Hosted in AustraliaSydney, on servers we run

Every operator action is on the recordAppend-only, and exportable

Credentials and bank details are encryptedAt rest, and never shown back

General advice, checked on the way inCopy that recommends is refused, and says why

The terms say all of this in the language of an agreement, and the privacy policy names every service that touches a customer's information and what each one sees.

Claim your corner of the market.

For Australian AFSL holders and their authorised representatives